Today's organizations use outsourcing of their HR processes not only to reduce the cost of back-office functions, but as a way to achieve a broad range of more strategic goals such as more productive, satisfied employees and improved HR decision making.

Our flexible HRO solutions will enable you to provide expanded employee care without the added cost or burden of maintaining these programs. Our approach includes:

Recruitment Outsourcing
With Outsource One Asia's, your business has access to a full-scale recruiting solution. We provide the definition, refinement, and assistance to your entire recruiting process. We match your needs with the right professionals who posses the right skill sets.

With a wealth of experience in the field, our recruiters have the skills and knowledge to locate the candidate, with the technical and social skills that best fit your work environment. To find your perfect candidate, our recruiting team has access to a wide range of resources and incentives to quickly locate qualified candidates. These resources and incentives include:

• Our Proprietary Database
• Online Sources
• Employee Referral Bonuses
• A comprehensive screening process that include paper screening, phone & in-person interviews, testing, reference checks, drug screening, and criminal background checks.

Training and Development

Whether business-to-business or direct consumers, it is inevitable that your customers are constantly challenging your staff to provide more value from the products and services you offer. Our research teams prioritized three soft skills necessary to meet that challenge: Leadership, Interpersonal Skills and Teamwork.

Outsource One Asia has established strategic partnerships with key suppliers in the Training and Education Industry in order to offer a custom blend of training outsourcing solutions that best match every client's needs.
We are capable of providing you with a confidential and unbiased assessment of your organization's strategic, tactical and innovative learning requirements. Subsequently, we shall offer you cost-effective and innovative methodologies for creating sustainable value for training and education solutions, including the metrics to gauge improvements.
Outsource One Asia has created a powerful approach to training Call Center agents and developing front-line supervisors for organizations of all sizes.

• Call Center Training and Client Specific Training Programs- We offer the most comprehensive curricula specifically focused on the needs of the Call Center. We have a separate curriculum dedicated to each of the four main functions of the Call Center: Telesales, Customer Service, Collections and Supervisory Training. Plus, we have a Client Specific Training Program for supporting Business and Soft Skills Training course.
• Call Center Skills Assessment - Provides a focused Skills Assessment to help in the agent selection process. The Skills Assessment is used to determine the agent's strengths and weaknesses. The assessment ties directly into curricula to provide a custom training plan to ensure that the agent obtains all of the desired skills.